Return and Refund Policy
Thank you for choosing Anvique! We value your satisfaction and strive to provide you with the highest quality products and services. If you are not completely satisfied with your purchase, we’re here to assist you.
Returns
We want to make returns simple and straightforward for you.
- Return Window: You can return an item within 7 days of delivery.
- Eligibility Criteria:
- The product must be in its original condition and undamaged.
- All original packaging, tags, and accessories must be included.
To initiate a return, please reach out to us using the contact details below. Our team will guide you through the process.
- 📞 Phone: 8595206538
- 📧 Email: styleoxxak@gmail.com
Please note: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds
Your satisfaction is our priority, and we ensure a smooth refund process.
- After we receive your returned item, it will be inspected.
- If the return is approved, we will issue a refund to your original payment method.
- Refunds typically take 5-7 business days to reflect in your account.
Refund requests may be denied if:
- The product is found to be damaged or altered after delivery.
- The return request is made after the 7-day return window.
Replacements
We gladly offer product replacements to ensure you have the best experience with Anvique.
- Brand-New Product: All replacement items are guaranteed to be brand new.
- Availability: Replacements are subject to stock availability.
To request a replacement, contact us:
- 📞 Phone: 8595206538
- 📧 Email: styleoxxak@gmail.com
Exceptions
Certain items may not be eligible for return or refund due to specific conditions, including:
- Hygiene-sensitive products.
- Perishable items.
- Custom-made or personalized products.
Please refer to individual product descriptions for specific return policies.
Contact Us
We are here to assist you with any concerns or questions you may have. Reach out to us anytime:
- 📞 Phone: 8595206538
- 📧 Email: styleoxxak@gmail.com
- 🌐 Website: https://anvique.com/